Shipping Policy
Last Updated: 23 October, 2025
Shipping Policy – Nexbag
Welcome to Nexbag! We’re delighted to have you here. To ensure your shopping experience is smooth from checkout to doorstep, please review our shipping policy below. By placing an order with us, you agree to the following terms:
Transit, Handling & Cut-Off Time
| Process | Duration | Days |
|---|---|---|
| Handling Time | 1 to 2 business days | Monday to Friday |
| Transit Time | 4 to 5 business days | Monday to Friday |
| Total Delivery Time | 5 to 7 business days | Monday to Friday |
| Cut-Off Time | Orders placed after 4:00 PM EST are processed the next business day | Monday to Friday |
Time Zone
(GMT-05:00) Eastern Standard Time (New York)
Shipping Rates
Enjoy reliable delivery with a flat $25 shipping charge on every order.
Shipping Method
Domestic Shipping (United States Only)
At this time, we ship exclusively within the United States using standard shipping methods. Expedited or express shipping options are currently not available.
International Shipping
Currently Unavailable
Nexbag does not offer international shipping at this time. We are focused on providing high-quality service to our U.S. customers and may expand internationally in the future.
Order Adjustments
Ordered the Wrong Item?
You may return the item, but please note that the cost of return shipping will be your responsibility. We encourage all customers to double-check their order details before placing an order.
For assistance, contact us at: help@nexbag.shop
Need to Change Your Shipping Address?
If you’ve entered the wrong address or need to make an update, please contact us immediately at help@nexbag.shop before your order is shipped. Our team will do their best to update your address in time.
Once your order has been dispatched, we cannot modify the shipping address, as the package will already be with our courier partners.
Tracking Your Order
After your order is processed and shipped, you’ll receive a tracking number via email. This number allows you to monitor your shipment in real-time, from our warehouse to your delivery location.
You can use the provided tracking link to check estimated delivery dates and current package status anytime.
Incorrect Shipping Information
It’s important to double-check your shipping address during checkout. Any incomplete or incorrect details can lead to delivery delays or return-to-sender situations.
If a package is returned to us due to an incorrect address, the customer will be responsible for the cost of reshipping. We recommend reviewing all order details carefully before submitting.
Order Cancellation
If you’ve changed your mind or need to cancel an order, you may do so only before the order has been shipped.
Once your order is dispatched, we are unable to cancel it. However, you can still proceed through our Return & Refund Policy once you receive the item.
Damaged Packages
If your order arrives visibly damaged, please refuse delivery so it’s automatically returned to us.
If you have already accepted the damaged package, please contact us at help@nexbag.shop with clear photos of the damage. Our support team will review your case promptly and arrange a replacement or refund according to our policy.
Sales Tax
No Unexpected Fees
All listed prices for our products and shipping include applicable sales tax. You will not be charged any additional fees at checkout.
Need Help?
If you have any questions or concerns about your order, our customer support team is ready to help.
Email: help@nexbag.shop
Business Details
Business Name: Nexbag
Business Hours: 9:00 AM – 5:00 PM (Monday to Friday)
Business Mail: help@nexbag.shop
Business Phone: +1 (252) 907-3683
Business Address: 6108 Frank J Fletcher St, Bakersfield California 93304, United states